POLICIES

Although we are free spirited surfers and stretchers; having a few rules is a business necessity.

 

DEPOSIT POLICY

50% deposit is required at time of purchase. Oshiis Surf & Yoga Experience is a boutique experience and operates in groups of 12 or smaller. This allows us to plan accordingly.

 

CANCELLATION POLICY

Cancel > 3 months prior to trip: 100% refund.
Cancel< 3 – 2 months prior to trip: 50% refund.
Cancel > 6 weeks to 1 month prior to trip: 0% refund.

 

MEDICAL HEALTH INSURANCE POLICY

We require that you provide proof of medical health insurance within 30 days of your trip. You don’t need to do it at the time of registration, although we allow room for that, but you do need to do it before you come down. This will allow us to completely take care of you and let your mind be occupied by something more enjoyable – or by nothing at all.

 

AGE POLICY

The Oshiis Surf & Yoga Experience is for anyone 18 years of age or older.

 

We’d love to accommodate families and children under the age of 18. If you and your family would like to organize an Oshiis Family Surf & Yoga Experience please contact amy@oshiissurf.com directly. She is more than happy to help you plan your next surf trip for you and your family.

 

LANGUAGE POLICY

Oshiis is based in Canada and curates the experience in english in both Canada and in Central America. If you have a language need other than english, please email Amy at amy@oshiissurf.com to see how we can accommodate you.

 

PRIVACY POLICY

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When submit your contact information through any of our online forms, we collect the personal information you give us such as your name, address and email address.

 

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our business and other updates.

 

SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information, we imply that you consent to our collecting it and using it for communication purposes only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at amy@oshiissurf.com.

 

SECTION 3 – DISCLOSURE
We may disclose your personal information if we are required by law.

 

SECTION 4 – LINKS
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECTION 5 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

SECTION 6 – COOKIES
We use cookies to help us understand your preferences based on previous or current site activity. You can choose to turn off all cookies. You do this through your browser settings. Each browser is different, so look at your browser’s Help menu to learn the correct way to modify your cookies. Disabling cookies will not affect the user experience.

 

SECTION 7 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at amy@oshiissurf.com.